DISABILITY LIVING ALLOWANCE BY THE DONT LISTEN ALLIANCE.wmv

our health is mentally ill: please watch the video

our health is mentally ill: please watch the video: twitter

please watch the video

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MENTAL HEALTH 1.wmv

legal and documented with total proof

all my posts are not opponions-BUT LEGALLY FACT
2 out of 13 hospitals from the same group SO FAR ARE WAY BELOW REQUIRED STANDARDS.
MY DAUGHTER IS IN A THIRD HOSPITAL FROM THE SAME GROUP AND I WILL PUBLISH THE OFFICIAL FINDINGS WHEN I RECIEVE THEM.

i can already prove grave misconduct by many staff on numerous occassions,threats,bullying,ignoring rules and regulations.

same group-different hospital-same damming report

People may not receive appropriate care and treatment because care plans and risk

assessments are not always in place or reviewed to reflect peoples' current needs.

People are generally safe but this may have the potential to impact on the delivery of

peoples' care and not always be effective and flexible in meeting individual needs.

Outcome 07: People should be protected from abuse and staff should respect their

human rights

People using the service are not always protected from abuse and risk of harm.

Outcome 09: People should be given the medicines they need when they need them,

and in a safe way

The service does not fully protect people against the risks associated with the unsafe use

and management of medicines by means of the making of appropriate arrangements for

the recording of medicines.

Outcome 12: People should be cared for by staff who are properly qualified and able

to do their job

Recruitment procedures and processes in place help to ensure people using the service

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are supported safely and protected from harm.

Outcome 14: Staff should be properly trained and supervised, and have the chance

to develop and improve their skills

People are cared for by competent staff who have been supported to meet their needs.

Outcome 16: The service should have quality checking systems to manage risks

and assure the health, welfare and safety of people who receive care

There is a system in place to seek the views of people using the service. Although there

are systems in place to assess the quality of services and identify risk there was no

evidence of effective monitoring of actions and improvements.

Outcome 17: People should have their complaints listened to and acted on properly

Information is available to people about how to make complaints, but this is not well

promoted by the hospital.

Complaints are investigated, with records kept to show how they have been resolved.

Outcome 20: The service must tell us about important events that affect people's

wellbeing, health and safety

Events that affect the welfare, health and safety of the people using the service have not

been reported to CQC to help ensure appropriate action is being taken by the service to

protect people.

Outcome 21: People's personal records, including medical records, should be

accurate and kept safe and confidential

Records are stored securely with new record management systems taking place. Records

did not always include up to date information about peoples care and treatment so that

people are supported safely.

this is from the cqc hospital inspection from the same group,a different hospital but from the same group providers-2 out of 2-failing and below standards expected-more to come from the same group 

Outcome 04: People should get safe and appropriate care that meets their needs

and supports their rights

ABUSE AND BULLYING BY STAFF IN A MENTAL HOSPITAL

Staff members do not receive the necessary support, training or supervision to deliver safe

care. This is placing people at risk from abuse.

Outcome 16: The service should have quality checking systems to manage risks

and assure the health, welfare and safety of people who receive care

Whilst there are systems in place to monitor the quality of the service, they have not been

used effectively to reflect on the quality of the service provided. This does not ensure that

issues such as safeguarding, management of complaints and reporting of incidents are

being managed appropriately and does not provide people who use the hospital with safe

care, treatment and support.

Outcome 17: People should have their complaints listened to and acted on properly

People cannot be assured that their complaints will be listened to and acted on

appropriately. The system in place to manage complaints is not effective: not all

complaints are investigated or the necessary action taken to ensure that people using the

service receive safe and appropriate care.

Outcome 20: The service must tell us about important events that affect people's

wellbeing, health and safety

The service has not notified the Care Quality Commission, in line with regulations, about

important events that affect people's wellbeing and safety.

We have taken enforcement action against the provider for this essential standard to

protect the safety and welfare of people who use this service.

Actions we have asked the service to take

this is a copy for public use of a report into one mental health hospital in a group of 13 and the nhs still refer people to this group.WHY WHY service users have rights and are people and not animals.
i am gathering all my documentation against one ward at another of this groups hospital but rest assured i will go public with times and dates-who was the abuser(s) and who the service user is-so far three-all with proof

Outcome 07: People should be protected from abuse and staff should respect their

human rights

There are inadequate arrangements in place to ensure that people are protected against

the risk of abuse.

We have taken enforcement action against the provider for this essential standard to

protect the safety and welfare of people who use this service.

Outcome 14: Staff should be properly trained and supervised, and have the chance

to develop and improve their skills